Table of Contents
The Core Pillars of Our Privacy Protection
SSL Encryption
All your data is protected by 256-bit SSL encryption, providing bank-level security.
No Sale of Data
MCQ Casino never sells your personal information to third parties. Your data is used solely to deliver our services.
User Controls
You can request to view, correct, or delete your data at any time.
Limited Retention Period
No data is retained beyond the required period. All information is deleted once legal obligations have been fulfilled.
Licensed Security
MCQ Casino operates under an international gaming license, which mandates data protection as a core compliance requirement.
Immediate Breach Notification
In the event of a security breach, we notify the affected users as quickly as possible.
1. Introduction to the Privacy Policy
MCQ CasinoWelcome to the privacy policy of MCQ Casino. This document explains how we collect, process, and protect your personal information across our website, mobile app, and all digital services.
MCQ Casino believes your privacy is a fundamental right. We respect that right and strive to maintain full transparency in how we handle your data. Our Privacy Policy Built in compliance with international data protection standards.
By using any MCQ Casino service, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of it, please contact us before continuing to use our services.
This policy applies to: Across all MCQ Casino services, including the website, mobile app, live chat support, and email communications.
2. What Types of Information Are Collected
MCQ Casino collects two types of information — data you provide directly, and technical data collected automatically.
| Data Types | Example | Purpose |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Email, mobile number, address | Account Management & Notifications |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing & Fraud Prevention |
| Technical Information | IP address, device information, browser | Security Monitoring & Service Improvement |
| Gaming Behavior | Bet history, wins and losses, session duration | Responsible Gaming Monitoring |
Important: We never store your password, full credit card number, or any other sensitive financial credentials.
3. How Information Is Collected
MCQ Casino collects information through several methods. We want you to know exactly when and how your data reaches us:
- Registration Process: When you create a new account at MCQ Casino, we collect your name, email address, mobile number, and date of birth.
- During KYC verification: National ID or passport details are collected during identity verification.
- At the Time of Payment: Payment method details are recorded when making a deposit or withdrawal.
- While Playing Games: Your gaming activity is automatically logged — this is necessary to ensure responsible gaming.
- Via Cookies & Tracking: Information about your device and browsing behavior is collected automatically while you use the website.
- For support inquiries: When you reach out via live chat or email, those conversations are recorded.
4. How Information Is Used
MCQ Casino uses your information only for specific, legitimate purposes. Each purpose is clearly outlined below:
- Service Operations: Account creation, verification, deposit and withdrawal processing, and delivery of gaming services.
- Security & Fraud Prevention: Detecting suspicious activity and keeping the platform secure.
- Meeting Legal Obligations: Complying with Anti-Money Laundering (AML) laws and other applicable regulations.
- Responsible Gaming: Monitoring your gaming behavior to flag early signs of potential issues.
- Customer Support: Providing prompt resolution of your complaints and queries.
- Marketing (with your consent): Sending notifications about relevant offers and promotions — you can opt out at any time.
- Service Improvement: Analyzing user experience to further improve MCQ Casino.
Our Commitment: Your data will never be used beyond the purposes stated above.
6. How Information Is Protected
MCQ Casino follows industry-leading standards to keep your data secure. The key components of our security framework are described below:
- 256-Bit SSL Encryption: All data transmitted between your browser and our servers is fully encrypted.
- Two-Factor Authentication (2FA): You have the option to enable 2FA as an additional layer of account security.
- Regular Security Audits: Independent security experts regularly audit our systems.
- Firewall Protection: Advanced firewalls prevent unauthorized access.
- Staff Training: All mcq casino staff receive regular training on data protection.
- Data Minimization: Only the information that is strictly necessary is collected — nothing more.
Your Responsibilities: Keep your account password strong and never share it with anyone. Report any suspicious activity to us immediately.
8. Your Rights
As an MCQ Casino user, you have important rights over your personal data. We respect these rights and make them easy to exercise:
You can find out what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You can request deletion of your data under specific conditions.
You can request that data processing be restricted under certain circumstances.
You may object to your data being used for marketing purposes.
You can receive your data in a structured, portable format.
To exercise any of these rights, contact the MCQ Casino support team. We aim to respond within 30 business days.
Certain data may not be eligible for deletion due to legal obligations — for example, transaction records that must be retained for a specified period under anti-money laundering laws.
9. Data of Minor Users
MCQ Casino strictly does not collect data from anyone under the age of 18. Our privacy policy prohibits minors from using the platform entirely.
If we become aware that a minor has created an account or provided personal information, we will:
- We will immediately close the associated account.
- We will permanently delete all collected data.
- We will take the necessary steps as required by applicable law.
If a parent or guardian discovers that their child has used MCQ Casino, please contact us immediately.
10. Notice of Policy Changes
MCQ Casino reserves the right to update this privacy policy as needed. For any significant changes, we will notify you through the following channels:
- A notification will be sent to your registered email address.
- A notification banner will be displayed on the website.
- The "Last Updated" date at the top of this page will be revised accordingly.
Continued use of mcq casino after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly.
Our Commitment: No change will ever reduce your existing rights — we are always working to strengthen your protections further.